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Mechanics of Doing Business

Cessna Aircraft Company is a manufacturer of aircraft for the General Aviation Market and Military/Government application. The purpose of this site is to serve as a guide to prospective suppliers of Cessna and to aid us in locating new sources of supply.

Cessna Aircraft Company recognizes its dependence on suppliers and is constantly searching for reliable new suppliers in the interest of better design, quality, timely delivery, and lowest fair pricing. Our procurement ranges from material and components, which are technically advanced to requirements of normal industrial products.

Our procurement activity is conducted through the competitive process. A reasonable effort is made to ensure that quotations are received on a competitive basis and that fair evaluations are made, resulting in award to the lowest responsive bidder capable of meeting schedule and quality considerations. Our procurement methods follow the dictates of normal good business practice and are neither difficult nor unduly complex, but we do insist upon timely delivery of quality products.

In accordance with the tenets of good business practice, Cessna Aircraft Company prohibits acceptance of any gifts or gratuities from suppliers. Our employees are directed to return such gifts to donors or send them to charitable institutions.

Supply Chain Management
Cessna Aircraft Company


The First Step

In addition to Cessna, Textron operates numerous, market-leading businesses that manufacture a diverse range of products and components sold worldwide. Maintaining our leadership depends on a network of suppliers who are integrated into our global supply chain. If you are an existing or prospective supplier of products/processes directly used in the manufacture of any Textron product, please begin by visiting the Textron Supplier Site.

What You Can Expect

When you visit us you will ordinarily meet a commodity team leader, a small business liaison officer, or a traffic manager, whoever is appropriate, who can assist you in getting to the buyer responsible for purchasing the commodity or service you are selling. It would be helpful to arrange your appointments in advance.

What You Should Provide

Brochures, catalogs, equipment listings, names of some of your principal customers—anything that will give the commodity team an understanding of your products and service-should be provided. Explain what you are doing for others and what you can do for us.

Discussion with Buyers

Ask for the opportunity to bid on any present or upcoming requirements. Be aware that a commodity team sees many suppliers in the course of daily activities, and try to be concise and clear on any questions the buyer may ask. Do not hesitate to ask questions.

Do We Need It?

We may not have a requirement, which matches your capabilities at present. We may not know when we will receive such a requirement—have patience with us. When the need for your product or service arises, you will be considered.


When you are given an opportunity to quote, you may receive a formal request for quotation (RFQ), a handwritten note with or without a drawing, or only a telephoned request.

Special Process Approvals

Any supplier or sub-tier supplier contacted to perform special processing per Cessna specifications requires special process approval through Cessna Supply Chain Management Quality organization.


Do you want to offer the buyer a discount for prompt payment? If so, consider terms such as 2%, 15, net 45 days, rather than a straight net 30 days. How about freight? Who pays it, you or the buyer? Do you want to pay the shipping cost as an added incentive? The buyer will ask where the FOB (Free on Board) point is: shipping or destination?

Quality System Approval

As referenced in purchase order quality notes, quality system approval is required of manufacturers, distributors, and special processors who provide product or services to Cessna. Approval may be granted based on mail-in or on-site surveys administered by Cessna’s Supply Chain Management Quality organization.

Accomplishing the Task

Of primary importance is to comply with the specifications or instructions of the purchase order. Notify the buyer promptly if you feel our instructions are not clear, or if you have not received any items, which Cessna agreed to furnish. Also notify the buyer promptly of any anticipated delays as work progresses.


When you reply to the buyer, be sure that your quote is accurate and that your proposal is submitted on time. You will be competing with other firms, and buyers will be looking for the best product or service at the most reasonable cost to our company. Buyers consider price, delivery, quality, reliability, maintainability, warranties, management capability, and importantly, past quality performance—not price alone.

The Contract

The buyer notifies you that you are the successful bidder and issues a purchase order, which can be a verbal, unconfirmed purchase order for low value orders, or a lengthy, involved, formal contract. You may be asked to provide proof of insurance, or we may require an inspection of your facility. The buyer will advise you when and how to ship, and will caution you against shipping early or late. You will be advised where to ship the material and how and where to invoice. The purchase order number must appear on all documents such as the shipper or packing sheet, invoice, etc. Shipments cannot be received and paid for if they cannot be identified.

Shipping Procedures & Requirements

Your next step is to ship so that the buyer will receive the items on the specified date in an undamaged condition. Be sure your packaging is adequate and conforms to our production shipping instructions or Indirect Materials instructions. Include, or separately forward to the buyer if so instructed, any certifications, drawings, etc., required by the purchase order. Utilize Shipping & Carrier Routing Instructions for Mode of shipment, Carrier, and additional Transportation Instructions.
** Delivery must be in strict compliance with the schedule(s) contained in an Order. Buyer reserves the right to return to Seller, at Seller's expense, all goods received more than seven (7) calendar days ahead of the scheduled delivery date.

Suppliers currently using ESIS to receive their direct material orders from Cessna are required to barcode all shipments. The methodology and requirements for this program can be found on the Cessna Support Section of the ESIS Web Site

Clear communication with our foreign Suppliers is important to ensure that Cessna Aircraft Company receives the correct merchandise and complies with Customs laws and regulations. Cessna Aircraft Company will be responsible for monitoring Suppliers’ adherence to the requirements we provide them regarding Customs matters. It is important that Suppliers who repetitively fail to meet our requirements be notified so that the problem can be corrected, and (Company Name) can show Reasonable Care to Customs.

Failure to meet the requirements may result in termination of the relationship or financial penalties. Therefore it is essential that the Supplier furnish all the Customs-required documents when shipping to Cessna Aircraft Company.
Click here to access template documents that can be used and refers to information required.

** The authority for record keeping is contained in 19 CFR 163, 19 U.S.C. §1508 and 19 U.S.C. §1509. In addition, Customs has published a Record Keeping Compliance Handbook that explains the record keeping requirements. The Customs Modernization Act (Public Law 103-182) signed into law on December 8, 1993 (H.R. 3480) also produced a comprehensive list of records that the importer is required to retain; this document is called the “(a)(1)(A)” list. Penalties for failure to maintain and produce records can range from $10,000 to $100,000 for each entry.


Prompt reliable delivery is vital to the successful accomplishment of our programs, which are usually burdened with limited lead times. Buyers soon grow weary of suppliers who cannot meet schedules.

Receipt and Inspection

Upon receipt of the material, a receiving report will be issued; alerting the buyer and others within the plant to its receipt, and the shipment will be inspected to ensure that it complies with the order and specification.

Indirect Materials Commodity Codes

Cessna requires all "Textron/Cessna Ariba Catalogs" to be coded using version 6.0 of the Universal Standard Products and Services Classification (UNSPSC). Coding products and services according to a standard classification convention is necessary for streamlining commerce among companies. Products and services that are identified with industry agreed-upon names allow Supply Chain Management organizations to effectively source and analyze expenditures. In addition, by inserting the codes in electronic product catalogs, sellers and buyers can process transaction data automatically and can perform management, analysis and decision functions in quick and efficient ways that would not be possible without the codes.


When your material has been delivered to the buyer and accepted, your invoice will be paid per the terms of your purchase order. Be sure you send your invoices one at a time to Cessna Aircraft Accounts Payable at, which receives and pays supplier invoices. Do not send invoices to the “ship to” address or to the buyer unless instructed to do so by the buyer. If a problem or misunderstanding arises about your payment or payment terms on your PO, contact the buyer for resolution to the problem. Please comply with the Shared Services Mailing Instructions.

Electronic Commerce

We have partnered with ESIS to be our EDI Service Bureau for all our EDI & Electronic Commerce transmissions. They will provide a web page, at no cost to you, so that you may receive and send business documents from/to your contact at Cessna. One of those documents are Purchase & Change Orders, Expediting Requests and MRP Forecasts (Forecasts are for Long Term Agreement holders only). For suppliers who have traditional EDI capability, ESIS would be considered as our VAN (Value-Added Network) Provider. They are your primary focal point for all questions regarding EDI or E-commerce. You may call ESIS at (858) 530-0060, or e-mail ESIS Customer Service.

Certificate of Conformance Requirement

As of March 10, 2003, Quality Note 1 has been altered. The requirement for a physical certificate of conformance with each shipment has been changed to an agreement of terms prior to shipping. A supplier’s shipped product should always meet or exceed requirements unless otherwise accompanied with a Cessna dispositioned SRDR, Supplier Request Disposition for Review.


Should the shipment not be as ordered, it will be returned to the supplier for replacement at the supplier’s expense, and the supplier’s quality record will be noted. An unacceptable quality level can result in elimination from new program participation.

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